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General Managed Services

Outsourcing Your IT Services

Published on: July 16th, 2013

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The term “IT outsourcing” is generally defined as the use of a third-party service provider to deliver IT- enabled business processes. Outsourced IT services typically involves sub-contracting responsibility for some of the following processes: application and software development; data storage via cloud services; web development and hosting; application support and management; database development and management; security; telecommunications; social media management; technical support and help desk services.

Outsourced IT support enables both large corporations and small businesses to benefit from experienced IT guidance, remain up to date on technology, and have access to knowledgeable best practices. It’s simply not possible for a business owner to be an expert at everything. It’s a smart strategy to know when to hire an expert for certain functions that will enable you to keep your focus on moving your business forward.

How Outsourced IT Support Can Benefit Your Business

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A business owner can contract for outsourced IT support services with a provider in the neighborhood, across town or on the other side of the country. Some IT service providers even come to the client’s site. Computer Troubleshooters already offers this type of skilled IT service to many of our clients. Whatever the particulars of the chosen outsourced IT arrangement might be, the practice is increasingly popular because there are many advantages to this service.

Below are the top seven benefits you can take advantage of by outsourcing your IT support services.

  1. Expertise and efficiency is immediately available by outsourcing your IT functions. IT service providers have a wide range of technical expertise and are focused on delivering efficient strategies and outcomes to their clients.
  2. Control equipment costs by saving on your initial capital outlay for IT infrastructure which can be especially costly for a new business. At any stage of the game, the money you save on IT infrastructure can be invested into creating various income streams or directed towards operations that generate revenue.
  3. Control operational costs by paying only for the specific IT tasks you need accomplished. Also, you can even save on monthly expenses such as rent by needing less office space for fewer employees and less equipment.
  4. Staffing becomes more flexible by eliminating full time staff to manage IT functions. As a business owner, you won’t need to worry about a full-time employee being trained, skilled and experienced for each new IT project. Simply call your IT service provider and a skilled professional is available to help.
  5. Stability is an important issue for any business. Time lost on employee turn-over, training, equipment upgrades and technical problems will become issues of the past.
  6. Stay competitive even if you don’t have a big budget for IT expenses. Through economies of scale, outsourced IT support services provide access to “big business” technology and professional expertise that you need for your business to stay competitive. This competitive edge will impress your clients.
  7. Focus on your business by not wasting time worrying about IT headaches. Business owners can save both time and money by working with a skilled IT service provider who is an expert in the field.  By outsourcing IT responsibilities, you can streamline business practices and focus on your core responsibility – running your business.

Stay Ahead of the Competition with Outsourced IT Services

competitiveIn today’s economy, the business world has become increasingly competitive. Business owners need to carefully manage every aspect of their business to stay a step ahead of their competitors. If trying to manage IT issues is distracting you from the core issues of your business, it’s probably time to consider an alternative.

Outsourced IT support services are an affordable and efficient alternative to wasting your time on IT headaches. Your nearest Computer Troubleshooters can provide professional IT services to your business as needed, with no need to hire full time employees. We’ll assess your IT needs and develop a customized plan for your business.

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